About the Role

As a Manager within the DT-US VMO, you will oversee key technology vendor relationships, drive performance, financial optimization, risk alignment, and governance maturity across the vendor portfolio. You will balance hands-on governance with strategic oversight, ensuring alignment of vendor onboarding with enterprise technology strategy and compliance requirements. Key responsibilities include leading vendor lifecycle governance, managing vendor performance and financial oversight, leveraging automation for vendor management, and collaborating cross-functionally with various stakeholders.

About You

Required:

Bachelor's degree.
6+ years of experience in IT vendor management, ecosystem and partner management, or enterprise technology operations.
2+ years of experience using ServiceNow for vendor lifecycle governance and workflow automation.
1+ year of experience in vendor financial management (budgeting, forecasting, cost optimization).

Preferred:

Experience managing vendor SLA compliance and SLO frameworks.
Experience establishing or transforming a Vendor Management Office (VMO).
Strong strategic, analytical, and critical thinking skills.
Background in enterprise IT organizations.
Experience leveraging AI or advanced reporting tools within ServiceNow.
Familiarity with IT financial management or enterprise technology cost optimization.
Strong executive presence and experience preparing materials for CIO-level audiences.
MBA or equivalent graduate degree.

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IT Vendor Financials & Contract Manager

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About the Role

About You

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