Okay, I've searched for KYC Operations Senior Analyst roles in Jacksonville, FL, full-time, requiring 5-8 years of experience and a Bachelor's degree. I have found 24 positions matching these criteria for you.

Sure. Here's the analysis:

Job Analysis:

The KYC Operations Senior Analyst, AVP role at Citi is fundamentally centered on ensuring robust Anti-Money Laundering (AML) compliance through meticulous management of the Know Your Client (KYC) program. This position requires a professional who not only possesses strong technical expertise in AML regulatory requirements and KYC processes but also demonstrates the ability to independently manage risk assessments and quality control measures. The candidate will handle the review and oversight of work submitted by junior analysts across global hubs, reflecting an expectation of leadership in operational governance. Additionally, they will act as a subject matter expert (SME) interfacing with internal and external stakeholders, which implies the necessity for exceptional communication and stakeholder management skills within a complex, regulated environment. Project management responsibilities—such as creating plans, conducting risk analyses, and delivering reporting to senior management—suggest this role thrives on organization, critical thinking, and the ability to work under limited supervision. Success in this role means reliably safeguarding Citi's reputation and assets by ensuring compliance with AML laws and internal policies, effectively managing exceptions, and fostering transparent reporting. Given the role’s placement in a global, fast-paced operation, the candidate will need to balance precision with agility, navigating ambiguous situations while maintaining ethical rigor.

Company Analysis:

Citi is a globally recognized financial institution with a 200-year legacy, positioning itself as a trusted partner committed to responsible financial services that enable growth and progress. As a market leader with a strong emphasis on safeguarding assets and regulatory compliance, Citi’s culture likely prioritizes integrity, risk management, and adherence to the highest ethical standards. The company environment for this role is expected to be fast-paced and complex, reflecting both global scale and intense regulatory scrutiny. Employees are expected to operate with a high degree of professionalism, autonomy, and cross-functional collaboration, particularly in roles tied to compliance and operational risk. This KYC Operations Senior Analyst position fits strategically into Citi’s broader compliance and risk framework, supporting its mission to responsibly manage client assets and uphold regulatory standards. Given the role’s seniority and responsibility scope, the individual will likely have visibility with senior leadership and act as a critical node between junior analysts, compliance teams, and external regulators. Candidates who thrive here are those who embrace accountability, have strong ethical judgment, and can strategically align their day-to-day decisions with the institution’s long-term commitment to trust and regulatory excellence.

Absolutely. Here are some mock interview questions that could come up:

• Behavioral: Tell me about a time when you identified a significant compliance risk in a KYC process. How did you address it and what was the outcome?
• Behavioral: Describe a situation where you had to manage conflicting priorities from different stakeholders. How did you ensure alignment and meet expectations?
• Behavioral: Give an example of when you had to work independently with limited supervision. How did you prioritize your tasks and communicate progress?
• Behavioral: Share an experience where your ethical judgment was tested in a professional setting. How did you handle it?
• Technical: How do you approach conducting a quality review of KYC submissions to ensure compliance with AML regulations?
• Technical: What key risk factors do you focus on when performing AML monitoring and oversight at a global financial institution?
• Technical: Explain how you would prepare and deliver Management Information System (MIS) reports that effectively communicate exception management findings to senior management.
• Technical: Describe your experience with project management in the context of compliance or operational risk projects. How do you track progress and manage risks?
• Situational: Imagine a junior analyst submits a KYC file that you suspect has incomplete or inaccurate information. How would you handle this situation?
• Situational: If you discover a recurring compliance issue across multiple global hubs, what steps would you take to escalate and resolve this?
• Situational: You are asked to deliver a risk analysis update on the KYC program to senior management with minimal preparation time. How would you ensure your presentation is thorough and accurate?
• Company Fit: Why are you specifically interested in working for Citi in a KYC Operations role, given our global scale and reputation?
• Company Fit: How do your values around risk management and compliance align with Citi’s mission to responsibly enable economic progress?
• Company Fit: How do you see this role contributing to Citi’s overall objective of safeguarding its clients and assets?
• Questions to ask the interviewer: Can you describe the typical cross-team collaboration involved in this KYC Operations role? How does this team interact with compliance and control functions?
• Questions to ask the interviewer: What are some of the biggest challenges Citi currently faces in its KYC and AML compliance efforts, and how might this role help address them?
• Questions to ask the interviewer: How does Citi support continuous learning and professional development for employees in compliance operations roles?