L.A. Metro Lead Outreach Case Manager
Helpline Youth CounselingHighlight
Summary
About the Role
About You
- High school diploma required.
- 4 years of experience with people experiencing homelessness and people with mental/physical health problems.
- Working knowledge of HMIS and other Homeless outreach databases.
- Excellent communication skills and ability to maintain professionalism in crisis situations.
- Reliable transportation, valid driver's license, and ability to qualify for insurance coverage.
- Experience in trauma-informed care and equity-driven service delivery.
- Strong time management skills and ability to prioritize in a fast-paced environment.
Founded in 1967 by a group of parents concerned about rising levels of juvenile delinquency, drug and alcohol use, gang affiliation, violence and child abuse, Helpline Youth Counseling (HYC) was incorporated in 1971 with a primary purpose of providing counseling and assistance to at-risk, low income children, youth and their families. Since its inception, HYC has been eliminating barriers and creating opportunities for its clients. Through its comprehensive and holistic array of programs, HYC supports and strengthens families and their resources to enhance their resiliency and help them attain self-sufficiency. The mission of Helpline Youth Counseling is to serve youth and their families by promoting the development of strong individuals and families in their community. This is accomplished through education, therapeutic approaches, advocacy, and the utilization of community resources.