Lead Guest Services Associate - Cannabis
Green Meadows2 days ago
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OnsiteFull-timeMid
Summary
Green Meadows is seeking a Lead Guest Services Associate - Cannabis to join their team in Fitchburg, MA. The role involves managing POS stations and supporting the Dispensary Manager with daily operations.
About the Role
As a Lead Guest Services Associate, you will advise customers on suitable cannabis products, educate them on safe usage, process payments, and maintain inventory. You will also handle customer interactions, ensure the dispensary is organized, and assist in training staff. Your responsibilities will include cash handling, opening and closing procedures, and supporting the GM in various operational tasks.
About You
Required:
- 2+ years of experience in Cannabis retail.
- 3+ years of customer-facing experience in Retail or Hospitality.
- 1+ year in a leadership position.
- Comfortable working with computers, preferably retail POS systems.
- Ability to learn and understand cannabinoids and the endocannabinoid system.
Preferred:
- Ability to speak more than one language (preferably Spanish).
- Foundational understanding of sales and upselling of products.
Benefits
- Flexible schedule with the ability to work nights and weekends.
- Employee discounts on products.
Green Meadows
Green Meadows Farm is a fully licensed Cultivator, Retailer, and Product Manufacturer dispensing adult-use and medical cannabis products to Massachusetts patients and consumers. We are proud to be 100% organic and produce high-quality products while fortifying our values of safety, security, and public responsibility. GMF emphasizes veteran and diversity employment, promotes continued scientific research into the potential benefits of cannabis in treating PTSD and other ailments, while also providing a potential non-opioid alternative for chronic pain management.
Fitchburg, MA