Search for Lead ServiceNow Engineer roles that are remote, offer competitive compensation, require 7+ years of experience, and are in the FinTech industry.

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Lead ServiceNow Engineer

Remote

7 years + Experience

FinTech

Competitive Compensation

Can you help me to analyze the job description and company culture?

Sure. Here's the analysis:

Job Analysis:

The Lead ServiceNow Engineer role at Progressive Leasing is fundamentally about driving innovation and efficiency within the company's ServiceNow platform, supporting their commitment to financial empowerment. This position requires not only a strong technical foundation in ServiceNow — with over seven years of experience expected — but also the ability to synthesize complex business challenges into user-friendly solutions. Responsibilities include developing, configuring, testing, and launching features across various ServiceNow modules. Candidates will likely face challenges in balancing multiple projects with competing deadlines, necessitating excellent time management and prioritization skills. Success in this role will look like seamless interactions with ServiceNow, positive feedback from internal stakeholders, and demonstrable improvements in system functionalities that enhance employee experience. Additionally, a collaborative spirit is essential, as the role requires significant interaction with cross-functional teams.

Company Analysis:

Progressive Leasing operates in the fintech sector, offering innovative lease-to-own solutions aimed at credit-challenged consumers. As a subsidiary of PROG Holdings, the company holds a significant market position as a leading provider of alternative financing solutions. Its culture emphasizes innovation, integrity, and people-centric values, which are reflected in their consistent award recognition, including being named one of the 'Best Companies to Work For.' The organization promotes a dynamic, entrepreneurial spirit which aligns well with the fast-paced nature of the ServiceNow Engineer role. Given the company's focus on diversity and inclusion, candidates in this role are expected to embrace diverse perspectives and contribute to a collaborative environment. This position is key in not only enhancing technical operations but also reinforcing the company’s mission of empowerment, making it integral to achieving the broader objectives of growth and operational excellence within the fintech space.

Mock up some interview questions based on the job description.

Absolutely. Here are some mock interview questions that could come up:

Can you describe a time when you successfully implemented a complex ServiceNow solution? What challenges did you encounter, and how did you overcome them?
How do you prioritize multiple projects when you're under tight deadlines?
Tell me about a situation where you had to collaborate with a cross-functional team. What was your approach, and what were the results?
Describe an instance when you had to explain a technical issue to a non-technical audience. How did you ensure they understood?
What steps would you take to enhance employee experience using ServiceNow? Can you provide specific features you might implement?
Discuss your experience with ServiceNow modules. Which module do you feel you are strongest in and why?
Imagine you are tasked with integrating ServiceNow with another system. What factors would you consider during the integration process?
If you encountered a significant bug in a deployed ServiceNow application, how would you approach troubleshooting and resolving it?
Why are you specifically interested in working for Progressive Leasing, and how do you see your values aligning with the company's mission?
What aspects of Progressive Leasing's culture appeal to you the most, and how would you contribute to maintaining that culture?
How would you handle a situation where internal stakeholders are not satisfied with a ServiceNow feature you developed?
What new technologies are you currently learning or interested in, and how do you think they could benefit Progressive Leasing?
Can you provide an example of how you have used feedback to improve your work or a project outcome?
What do you see as the most significant trends in the fintech industry that could impact your work as a Lead ServiceNow Engineer?
Are there any questions you have about the team you would be working with or the projects you would be handling?

Job Details

Overview Company

Lead ServiceNow Engineer

Progressive Leasing

3 days ago

Highlight

RemoteFull-time7+ yearsSenior

Summary

Progressive Leasing is seeking a Lead ServiceNow Engineer (Remote) to join their team. The role involves growing the company and ensuring the mission is achieved by driving ServiceNow to new heights.

About the Role

As a Lead ServiceNow Engineer, you will report to the IT Service Management Dev Manager to support the development, configuration, testing, and launch of new features using various ServiceNow modules. You will seek improvements for existing systems, collaborate with internal teams and external partners, and provide support, application development, and standardization.

About You

Required:

7+ years of implementation and strong working knowledge of ServiceNow.
Strong software development experience.
Experience working in a tech-centric, fast-paced environment with multiple competing deadlines.
Proven ability to work successfully on projects with high-level exposure.
Ability to learn and support new technologies and train others.
Bachelor’s degree in computer science, MIS, Engineering or equivalent experience.

Benefits

Competitive Compensation
Full Health Benefits; Medical/Dental/Vision/Life Insurance + Paid Parental Leave
Company Matched 401k
Paid Time Off + Paid Holidays + Paid Volunteer Hours
Employee Resource Groups (Black Inclusion Group, Women in Leadership, PRIDE, Adelante)
Employee Stock Purchase Program
Tuition Reimbursement
Charitable Gift Matching
Job required equipment and services

Progressive Leasing

Our Mission is to create a better today and unlock the possibilities of tomorrow through financial empowerment.

OUR VALUES • We Value People Above All Else • We Do The Right Thing - Period • We Innovate & Simplify • We Have GRIT

DIVERSITY @ PROG We believe that diversity – of people and ideas – inspires innovation and improves communities. Progressive Leasing strives to be an inclusive organization that reflects the diversity of the customers we proudly serve.

OUR AWARDS 2024 • Best Companies to Work For (U.S. News) • Best Companies to Work For (Utah Business Magazine)

2023 • Shatter List (Women Tech Council)

2022 • Shatter List (Women Tech Council)

2021 • Shatter List (Women Tech Council) • Business Equality Leader (Equality Utah) • Best Companies to Work For (Utah Business Magazine) • Best Places to Work (Phoenix Business Journal)

2020 • Shatter List (Women Tech Council) • Best Companies to Work For (Utah Business Magazine) • Utah's Fast 50 (Utah Business Journal)

2019 • Best Companies to Work For (Utah Business Magazine) • Utah's Fast 50 (Utah Business Magazine)

Progressive Leasing is a leading provider of in-store, ecommerce, and app-based point-of-sale lease-to-own solutions that provide transparent and competitive payment options and flexible terms intended to help credit challenged customers achieve merchandise ownership. The company has helped millions of consumers acquire furniture, appliances, jewelry, electronics, mattresses, cell phones, and other products consumers need by utilizing a technology-based proprietary platform that provides instant decisioning results. Progressive Leasing is owned by PROG Holdings, Inc. (NYSE:PRG), a fintech holding company based in Salt Lake City, Utah. More information on Progressive Leasing can be found on the company’s website, https://progleasing.com..