Lead Teller
$42.64k/y-$52k/y
PNCa day ago
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OnsiteFull-timeEntry
Summary
PNC is seeking a Lead Teller to join their Retail Branch Banking organization at the St Clairsville Branch office in St Clairsville, OH. The role focuses on coaching and leading tellers to enhance customer experience and financial wellbeing.
About the Role
As a Lead Teller, you will coach, mentor, and lead tellers to deliver exceptional customer service, identify banking opportunities, and ensure efficient branch operations. You will engage with customers, educate them on financial products, and assist in performance management and new hire selection processes.
About You
Required:
- 1+ years of related experience in banking or customer service.
- Ability to coach and mentor team members effectively.
Preferred:
- Experience in proactive sales and customer loyalty initiatives.
- Familiarity with leveraging technology to enhance customer interactions.
Benefits
- Medical/prescription drug coverage with a Health Savings Account feature.
- Dental and vision options.
- 401(k) with PNC match and pension plans.
- Short and long-term disability protection.
- Paid time off including maternity/parental leave and vacation days.
PNC
We’ll help keep your money boring so your life doesn’t have to be. pnc.co/guidelines
St Clairsville, OH