Licensed Benefit Enrollment Specialist
2 days ago
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RemoteFull-timeEntry
Summary
Key Benefit Administrators is seeking a Licensed Benefit Enrollment Specialist to join their team in Tampa, FL. This remote position involves assisting prospects and customers with the enrollment process for various programs or services.
About the Role
As a Licensed Benefit Enrollment Specialist, you will handle both inbound and outbound calls, provide clear information on eligibility and program benefits, complete and verify enrollment applications, resolve customer inquiries, and collaborate with team members to enhance the customer experience.
About You
Required:
- Active Life and Health License is required.
- Proven experience in a customer service or call center role.
- Strong interpersonal skills with the ability to effectively interact with customers from diverse backgrounds.
- Ability to multitask and prioritize tasks in a high-volume, fast-paced environment.
- Detail-oriented with a high level of accuracy in data entry and documentation.
Preferred:
- Previous experience in enrollment or healthcare-related programs.
- Bilingual (Spanish) is a plus.
Benefits
- Comprehensive benefits package including medical, dental, and vision coverage.
- Competitive salary.
Key Benefit Administrators
With more than 45 years experience in benefit management and administration, state of the art technology, industry leading customer service, and experienced consulting professionals, we are capable of delivering employee friendly and cost efficient answers to your most challenging benefit issues. Mission Statement: To create happy customers who renew by improving upon our successful track record of applying patented, proven, creative solutions to the reduction of healthcare costs while improving people's health through high-quality, cost-effective care.
Tampa, FL