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Summary
About the Role
About You
- A Bachelor’s degree (recently acquired or upcoming, either spring or summer 2022)
- 3.0 GPA or above
- Strong character and standard for personal excellence
- Excellent communication and writing skills in English
- Reliable transportation for possible travel between offices within Broward and Miami-Dade counties
- Enthusiastic, resourceful, proactive, ambitious, persistent, committed, intelligent
- A strong combination of work-ethic and analytical skills
Benefits
- Comprehensive benefits package including medical, dental, short/long term disability, and life insurance
- Paid time off
- Excellent 401K plan
Our Company Inktel is a leading business process outsourcer that specializes in creating personalized call center solutions which enable our clients to increase market share, improve operational efficiency, and decrease operational cost. Our Mission Our Mission is to be our clients’ most valued and trusted business partner. At the heart of our mission is Inktel’s “Passion for People” philosophy which creates an environment for the highest operational performance in our Industry. Our Solution The focus of each Inktel solution is to create value for our clients by fully maximizing each customer interaction. This focus has led to the creation of Inktel’s “Customer First” operating model which utilizes an optimal mix of agent, technology, performance, and analytics solutions to ensure value creation. Inktel Solution Suite comprises the following operational areas: • Sales & Revenue Enhancement • Revenue Protection • Customer Support • Sales Lead Management • Field Sales Support • Account Management • Multi-Lingual Support • Retention & Loyalty • Seasonal & Peak Support • Personalized Self Service • Multi-Channel Email, Chat, & Mobile • Social Engagement Strategy