Oscar Health is seeking a Manager, Clinical Operations to join their team in Atlanta, GA. The role involves overseeing the day-to-day operations of a virtual clinical practice, managing staff to ensure efficient workflow and exceptional patient experience.
About the Role
As a Manager, Clinical Operations, you will lead the operations of a virtual clinical practice, managing medical assistants, administrative assistants, and workforce management analysts. Your responsibilities include ensuring staffing levels, scheduling coverage, and workflow execution meet clinical and operational KPIs, providing supervision and coaching to team members, and collaborating with cross-functional teams to ensure seamless clinic operations.
About You
Required:
4+ years of experience in healthcare operations, clinical administration, or similar environment.
Prior leadership experience managing clinical or administrative staff.
Strong understanding of clinical workflows, virtual care operations, and scheduling/workforce management practices.
Proficiency with virtual care platforms, EHRs, and operational tools.
Preferred:
Experience in Virtual Primary Care, Urgent Care or telehealth environments.
Experience leading multi-disciplinary teams (Medical Assistants, Admin Assistants, Workforce Management).
Benefits
Medical, dental, and vision benefits.
11 paid holidays.
Paid sick time.
Paid parental leave.
401(k) plan participation.
Life and disability insurance.
Paid wellness time and reimbursements.
Participation in Oscar's unlimited vacation program.
Annual performance bonuses.
Oscar Health
Oscar Health is a leading healthcare technology company, whose mission is to make a healthier life accessible and affordable for all.