Manager, IT - Executive Support
$115k/y-$150k/y
Bausch + Lomb2 days ago
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HybridFull-timeSenior
Summary
Bausch + Lomb is seeking a Manager, IT - Executive Support to lead and oversee technology support for the Executive Leadership Team in Bridgewater, NJ. The role involves providing high-touch technical support and managing a team of Executive Support Technicians.
About the Role
As the Manager, IT - Executive Support, you will be responsible for ensuring seamless technology support for C-level executives, managing day-to-day technology needs, and mentoring a team of technicians. Your tasks will include providing in-person support for critical meetings, overseeing technology for executive events, and acting as a trusted technology advisor. You will also manage executive hardware lifecycles and ensure operational readiness of conference rooms.
About You
Required:
- Bachelor’s degree or diploma in a related field, or equivalent relevant industry experience.
- Five years or more of experience providing direct C-level executive support, including Microsoft Teams Meetings, laptop support, Microsoft 365, iOS/iPad OS, and meeting room A/V technologies.
- Two years or more of hands-on experience with Microsoft Intune, including application deployment, policies, Autopilot, remediations, OS upgrades, mobile device configurations.
- Willingness to travel up to 25% of the time.
- Excellent verbal and written communication skills with the ability to interact confidently at the executive level.
- Strong customer-centric mindset with a focus on discretion, professionalism, and responsiveness.
Preferred:
- Experience supporting end-user device deployment and planning within the healthcare industry.
- Familiarity with Microsoft 365 Copilot and modern AI-driven productivity tools.
- Certifications in ITIL and/or Microsoft-related platforms.
Benefits
- Starting pay between $115k and $150k.
- Eligibility for short-term and/or long-term incentives.
- Medical, dental, and vision insurance.
- Disability and life insurance.
- 401(k) plan with company match.
- Tuition reimbursement program for select degrees.
- Company holidays and well-being benefits.
- Sick time, floating holidays, and paid vacation.
Bausch + Lomb
We're a leading global eye health organization that is dedicated to protecting and enhancing the gift of sight for millions of people around the world – from the moment of birth through every phase of life. Our comprehensive portfolio of more than 400 products includes contact lenses, lens care products, eye care products, ophthalmic pharmaceuticals, over-the-counter products and ophthalmic surgical devices and instruments. Founded in 1853, we have a significant global research and development, manufacturing and commercial footprint with more than 12,000 employees and a presence in nearly 100 countries.
Bridgewater, NJ