Manager, IT Application Support
Medpace2 days ago
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OnsiteFull-timeMid
Summary
Medpace is seeking a Manager, IT Application Support to join their IT Infrastructure team in Cincinnati, OH. The role involves managing application support services and leading a team to enhance user experience and efficiency.
About the Role
As a Manager, IT Application Support, you will oversee application support services, manage user accounts, resolve end user problems, and act as a liaison between users and IT. You will also train staff, build report metrics for management, and demonstrate strong leadership and analytical skills.
About You
Required:
- Bachelor's degree in Information Systems or a related field.
- At least 3-5 years in a management role.
- Demonstrated competency in managing application support functions.
- Basic knowledge of ITIL processes.
Benefits
- Flexible work environment
- Competitive PTO packages, starting at 20+ days
- Competitive compensation and benefits package
- Company-sponsored employee appreciation events
- Employee health and wellness initiatives
- Community involvement with local nonprofit organizations
- Discounts on local sports games, fitness gyms and attractions
- Modern, ecofriendly campus with an on-site fitness center
- Structured career paths with opportunities for professional growth
- Discounted tuition for UC online programs
Medpace
Medpace is a scientifically-driven, global, full-service clinical contract research organization (CRO) providing Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Medpace’s mission is to accelerate the global development of safe and effective medical therapeutics through its high-science and disciplined operating approach that leverages local regulatory and deep therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system and anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, Medpace employs approximately 5,800 people across 43 countries.
Cincinnati, OH