Manager, New Homes Sales Support
$95k/y-$130k/y
2 days ago
Highlight
OnsiteFull-timeSenior
Summary
Qcells North America is seeking a Manager, New Homes Sales Support to join their team in Teaneck, NJ. The role involves directing the strategy and execution for the New Homes Customer Operations program, supporting new homeowners with solar and battery systems.
About the Role
As the Manager, New Homes Sales Support, you will work closely with builder salespeople and New Home Builders to ensure effective communication and issue resolution. Your responsibilities will include developing training processes for builder salespeople, maintaining customer satisfaction, identifying opportunities for improvement, and collaborating with various departments to enhance customer experience.
About You
Required:
- Bachelor's degree in business, management, communications, marketing, or related field with a minimum of 8+ years of professional work experience including 5+ years in solar customer service operations and 3+ years in New Homes sales operations leading large teams.
- Strong organizational, problem-solving, and analytical skills.
- Excellent leadership, team development, and people management skills.
- Impeccable attention to detail and ability to lead quantitative talent.
- Excellent oral and written communication skills.
- Entrepreneurial mindset with the ability to thrive in a high growth environment.
- Process-driven with a focus on long-term solutions.
Preferred:
- Advanced degree.
Benefits
- Competitive salary range of $95k–$130k.
- Opportunity to be part of a rapidly expanding business in the renewable energy sector.
Qcells is a renowned complete energy solutions provider in solar cell and module, energy storage, downstream project business and energy retail. It is headquartered in Seoul, South Korea (Global Executive HQ), Thalheim, Germany (Module Technology & Innovation HQ) and San Francisco, USA (Energy Storage/Inverter & Software HQ) with operations all over the world. Through its growing global business network spanning Europe, North America, Asia, South America, Africa and the Middle East, Qcells provides excellent services and long-term partnerships to its customers in the utility, commercial, governmental and residential markets. For more information, visit: http://www.qcells.com/us
Teaneck, NJ