About the Role

As the Manager of Laboratory Support Services, you will lead by example, model I-CARE values, and help employees connect their work to patient satisfaction. You will set expectations for quality improvement, encourage problem-solving, and create a collaborative environment. Your responsibilities include fiscal accountability, budget monitoring, effective hiring, staff development, and facilitating communication across departments.

Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine around a strategic vision to transform the future of health care. It encompasses the research, teaching, and patient care activities of the academic medical center. Sharing a commitment to superior quality, academic excellence and patient safety, the organizations within Northwestern Medicine comprise a combined workforce of more than 33,000 among clinical and administrative staff, medical and science faculty and medical students. Northwestern Medicine is comprised of more than 200 locations throughout the region, with five Northwestern Medicine hospitals ranked among “America's Best” by U.S. News & World Report, 2025 – 2026, our legacy of better medicine continues. What makes us better, makes you better.®

Manager of Laboratory Support Services - CDH Processing/Receiving

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About the Role

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