Manager, Partner Services
$72k/y-$90k/y
2 days ago
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HybridFull-timeMid
Summary
SpotHero is seeking a Manager, Partner Services to join their team in Seattle, WA. The role involves overseeing a diverse team responsible for delivering key operational services to parking operator partners.
About the Role
As a Manager, Partner Services, you will provide hands-on leadership for functions including photography sourcing, data collection for location onboarding, centralized operator support, and signage ordering/installation. You will lead and coach team members, manage vendor relationships, track budgets, and implement process improvements to enhance operational efficiency.
About You
Required:
- 3–5 years of experience in operations, partner support, vendor management, or related roles.
- Proven people leadership experience, with the ability to coach and develop both employees and contractors.
- Strong organizational and time management skills; able to juggle multiple priorities with competing deadlines.
- Budget tracking and vendor management experience required.
- Excellent communication skills and ability to collaborate across teams.
- Process-oriented with a track record of improving workflows and efficiency.
Preferred:
- Experience in marketplace or two-sided platform businesses.
Benefits
- Generous portion of Medical Premiums covered, 50% of Dental and Vision Premiums, company-sponsored Life Insurance, a 401(k), and generous parental leave.
- Flexible PTO policy and outstanding work/life balance.
- Udemy and Personal Learning Budget for professional and personal growth.
- Annual parking stipend.
- Collaborative and innovative work environment.
- Recognition as a top workplace for culture, diversity, and inclusion.
SpotHero
SpotHero is the leading digital parking platform for finding and reserving off-street parking in North America. Millions of drivers use SpotHero’s mobile app and website to search, compare, and book off-street parking in over 9,000 locations across 300 cities in the U.S. and Canada. Leading parking operators partner with SpotHero to boost the visibility of their inventory and grow their digital revenue.
Seattle, WA