Manager, Renewals Management
$141k/y-$199.8k/y
Airtablea day ago
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HybridFull-timeMid
Summary
Airtable is seeking a Manager, Renewals Management to join their team in Austin, TX. The role involves leading a team of Corporate Renewal Managers to optimize the renewal lifecycle and drive customer retention.
About the Role
As a Manager of Renewals Management, you will lead a team responsible for executing and optimizing the renewal lifecycle. Your focus will be on driving customer retention, standardizing renewal strategies, and ensuring operational excellence. You will collaborate with Sales, Customer Success, RevOps, and Legal to maximize revenue retention and identify expansion opportunities. Key responsibilities include developing a programmatic approach to renewals, maintaining accurate forecasts, and standardizing renewal playbooks.
About You
Required:
- 1-2+ years of experience leading or managing Renewals or other Post-Sales teams.
- 4+ years of experience in Renewals, Customer Success, Account Management, or another relevant quota-carrying Post-Sales function within an Enterprise SaaS environment.
- Proven track record of leading and developing high-performing teams with a focus on retention and expansion.
- Strong negotiation and contract management skills, with experience closing large, complex agreements.
- Deep experience collaborating with Sales, Customer Success, RevOps, BizTech, and Legal to drive customer retention.
- Strong analytical skills, with the ability to forecast renewal outcomes and identify trends.
Preferred:
- Experience building scalable renewal processes, playbooks, and operational efficiencies in a high-growth environment.
- Ability to work in a fast-paced, evolving environment and drive change with a growth mindset.
- Exceptional communication and stakeholder management skills, with an ability to influence cross-functional partners and senior leadership.
- Passion for coaching, mentoring, and developing talent within the organization.
Benefits
- Competitive salary with an on-target earning range of $141k–$199.8k.
- Comprehensive benefits package including medical, dental, and vision coverage.
- Opportunity to receive restricted stock units and incentive compensation.
Airtable
Airtable’s AI app platform is the easiest way to build custom apps that accelerate your business operations. Turn your data into custom apps, automations, and AI agents — no technical expertise required. Your teams can move from idea to impact in minutes. More than 500,000 organizations, including 80% of the Fortune 100, use Airtable to manage, build their businesses and enable citizen development. The result? Faster innovation, better customer experiences, enterprise-grade governance, and a modern way to work across teams. We’re hiring! Visit airtable.com/careers to learn more.
Austin, TX