Manager, Retention & Engagement, HOKA NA
$110k/y-$120k/y
HOKAa day ago
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RemoteFull-timeSenior
Summary
HOKA is seeking a Manager, Retention & Engagement to join their team in a remote position within the United States. The role focuses on building and nurturing digital relationships with consumers to enhance retention and engagement for the HOKA brand.
About the Role
As the Manager, Retention & Engagement for HOKA North America, you will lead the CRM team in delivering personalized experiences through email, SMS, and digital wallet touchpoints. Your responsibilities include managing day-to-day performance of marketing programs, collaborating with various teams to translate business objectives into CRM plans, and analyzing channel effectiveness to optimize strategies for customer engagement and retention.
About You
Required:
- Bachelor's degree in Marketing, Advertising, Communications, Business, or related field.
- 5+ years’ experience in relationship, digital, or email marketing.
Preferred:
- 3+ years management experience, including hiring, coaching, and performance management.
- Familiarity with email service providers and digital technologies such as Cordial and Attentive.
- Experience with Google Analytics and Tableau.
Benefits
- Competitive Pay and Bonuses.
- Financial Planning and wellbeing support.
- Time away from work for personal needs.
- Generous discounts and community-based programs.
- Extensive opportunities for personal and professional development.
- Comprehensive health and wellness programs.
HOKA
You've never run in anything like HOKA. Maximal cushion and minimal weight. Why run when you can fly?
Texas, United States