Market Financial Center Manager - Boston South Market
16 hours ago
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OnsiteFull-timeMid
Summary
Bank of America is seeking a Market Financial Center Manager for the Boston South Market. The role involves supporting a cluster of financial centers and managing operations in the absence of the assigned financial center manager.
About the Role
As a Market Financial Center Manager, you will operate as a backup financial center leader, manage client traffic, engage clients, foster retention, and drive operational excellence. You will be responsible for creating a world-class client experience and managing market-level initiatives.
About You
Required:
- 1+ years leadership experience demonstrated through coaching, training, or motivating a diverse work team.
- Demonstrated ability to influence and collaborate with others outside of reporting authority.
- Proven customer service skills and the ability to resolve problems independently.
- Strong financial and business acumen with experience in leading managers and interpreting financial reports.
- Proven record of balancing risk and making sound decisions.
- Strong interpersonal skills and commitment to providing personalized service.
- Strong organizational skills to manage multiple responsibilities.
- Strong communication skills including verbal, non-verbal, written, and active listening.
- Proficiency in computer skills and professional programs (e.g., Microsoft Office).
- Availability to work weekends and/or extended hours as required.
- Must be able to travel to any financial center within the defined market.
Preferred:
- 1+ years management experience including hiring, coaching, and developing direct reports.
- Experience in consumer banking/financial services, mortgage, retail, or hospitality.
- Bachelor’s Degree in a related field.
- Bilingual (fluent verbal and written).
Bank of America
Bank of America is one of the world's largest financial institutions, serving individuals, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company serves approximately 56 million U.S. consumer and small business relationships. It is among the world's leading wealth management companies and is a global leader in corporate and investment banking and trading. This LinkedIn company page is moderated. For more information, please visit: https://bit.ly/32FDdQr. For account issues, please visit: https://bit.ly/2GeTIeP.
Boston, MA