About the Role

As a Medical Appointment Clerk, you will be responsible for scheduling, rescheduling, and canceling patient appointments using MHS GENESIS. Your daily tasks will include answering incoming calls, verifying patient eligibility, coordinating referrals, and maintaining accurate appointment schedules. You will also ensure compliance with HIPAA and other privacy regulations while providing excellent customer service.

About You

Required:

High School Diploma or General Educational Development (GED) equivalent.
At least 6 months of experience in a medical office or appointment scheduling role.
Typing speed of at least 50 WPM.
Ability to clearly speak, read, and understand English.
Possess general medical ethics, telephone etiquette, and excellent communication and customer service skills.
Basic Life Support (BLS) certification (AHA or Red Cross) required.

Preferred:

Experience using electronic medical record systems.

Prime Physicians is a physician-led, Joint Commision Accredited, ISO 9001, ISO 27001 certified and CMMI level 3 services appraised organization. Our commitment extends beyond traditional consulting and management services, offering comprehensive solutions to hospitals, health systems, and federal government agencies. At the heart of our operations is the ultimate goal to deliver high-quality patient care. Driven by a mission to catalyze healthcare transformation and innovation, we offer an array of services designed to redefine the healthcare landscape. From program and project management to strategic planning, we enhance operational efficiency and streamline business processes. With Prime Physicians, the future of patient care is in skilled and dedicated hands, leading the way towards a more efficient, effective, and compassionate healthcare system.

Medical Appointment Clerk - Warner Robins, GA

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Summary

About the Role

About You