Medicare Complaints Coordinator (HIA1)
$5137/m-$6906/m
a day ago
Highlight
OnsiteFull-timeSenior
Summary
State of Washington is seeking a Medicare Complaints Coordinator (HIA1) to join their Consumer Protection Division team in Tumwater, WA. The role involves resolving complex Medicare complaints and helping consumers navigate healthcare decisions.
About the Role
As a Medicare Complaints Coordinator, you will be responsible for researching and resolving Medicare complaints, communicating with beneficiaries, submitting appeals, interpreting policies, and developing training materials. You will also monitor case trends and collaborate with statewide networks to enhance program effectiveness.
About You
Required:
- Six years’ experience in community development, adult training, or volunteer management.
- Demonstrated experience working independently and meeting multiple deadlines.
- Demonstrated experience building collaborative relationships.
- Demonstrated knowledge of project management and instructional design.
- Basic skills in Microsoft Outlook, Word, PowerPoint, and Excel.
- Experience facilitating meetings or designing training for virtual platforms.
Preferred:
- Experience building high-performing teams.
- Experience developing partnerships with diverse communities.
- Experience managing projects and contracts.
- Advanced skills in Microsoft Word, PowerPoint, and Excel.
Benefits
- Comprehensive benefits package including health, dental, and vision coverage.
- Supportive work environment valuing diversity and professional growth.
- Wellness programs and flexible schedules with telework opportunities.
- Training and development programs including tuition reimbursement.
- Free parking and public transportation pass.
State of Washington
Washington state public employees help to create a working Washington built on education and innovation, where all Washingtonians thrive. Our mission is to: - Foster the spirit of continuous improvement - Enhance the conditions for job creation - Prepare students for the future - Value our environment, our health and our people Join us in this mission by applying for a job in the Washington State government today. Available jobs can be found here: http://careers.wa.gov/
Walla Walla, WA