Medicare Outreach Agent (bilingual - Spanish)
Santa Clara Family Health PlanHighlight
Summary
About the Role
About You
- Associate’s Degree in a related field of study, or equivalent training/experience.
- Minimum two years of Medicare sales, Medicare benefits advisory work, or Medi-Cal eligibility advisory work experience.
- Strong presentation skills with intent to sell.
- California Life, Accident and Health Insurance License, or the ability to obtain within 60 days of employment.
- Self-directed with proven ability to assume responsibility, work independently, meet deadlines and prioritize with minimum supervision.
- Maintenance of a valid California driver’s license and acceptable driving record.
- Experience with, and understanding of, Medicare outreach and/or sales.
- Ability to establish and maintain effective working relationships with providers, community based organizations and program participants.
- Bilingual in Spanish, Vietnamese, Mandarin or Cantonese.
- Ability to work nights and/or weekends as needed.
- Working knowledge of applicable computer software including Outlook, Word and Excel.
- Excellent communication skills including the ability to express oneself clearly and concisely.
- Experience with managed care and Medi-Cal.
- Knowledge of current trends, practices, strategies, tools for outreach and sales, including customer relation management applications.
Benefits
- Competitive salary range of $85,740 - $128,610.
- Comprehensive benefits package including health insurance.
Santa Clara Family Health Plan (SCFHP) is a local, community-based health plan dedicated to improving the health and well-being of the residents of Santa Clara County. SCFHP's mission is to provide high quality, comprehensive healthcare coverage for those who do not have access to, or are not able to purchase, good healthcare at an affordable price. Working in partnership with providers and community organizations, we serve our neighbors through our Medi-Cal and Cal MediConnect (Medicare-Medicaid Plan) health insurance plans. Since 1997, SCFHP has partnered with providers to deliver high-quality healthcare to our members. Through dedication to integrity, outstanding service, and care for our community, we work to ensure that everyone in our county can receive the care they need for themselves and for their families. We currently serve over 245,000 residents of Santa Clara County. We are hiring! We offer competitive salaries and a comprehensive benefits package including PTO, holidays, fitness center membership, medical, dental, and vision coverage, CalPERS retirement, and 401a and 457 Deferred Compensation retirement plans. Visit our website for current openings. *Disclaimer: Please do not include any medical, personal, or confidential information in your comments. Comments are encouraged; however, SCFHP reserves the right to moderate comments on this page as necessary to prevent medical, personal and confidential information from being posted on this site. In addition, SCFHP will remove all spam, personal attacks, profanity, and off-topic commentary. Comments containing advertisements about goods or services or announcements about news or events that are not related to SCFHP will be removed. Please note that your communications with SCFHP through this page are informal and are not part of SCFHP’s formal grievance process for members. To get information about the member grievance process or to submit a grievance, go to http://bit.ly/membergrievappeal.