Member Advisor - Member Experience Center
2 days ago
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OnsiteFull-timeEntry
Summary
REV Federal Credit Union is seeking a Member Advisor for their Member Experience Center in Summerville, SC. The role involves providing exceptional service to members by assisting with account inquiries and online banking.
About the Role
As a Member Advisor, you will be the friendly voice that enhances our members' experiences. Your responsibilities will include helping members with account maintenance, resolving disputes, assisting with online banking, and processing account requests. You will also advocate for REV services to help members achieve their financial goals while multitasking across various communication platforms.
About You
Required:
- Strong communication skills and a passion for helping others.
- Ability to multitask effectively in a fast-paced environment.
- Detail-oriented with a commitment to providing excellent service.
Preferred:
- Experience in customer service or financial services.
- Familiarity with platforms like Genesys Cloud, Keystone, and Synergy.
Benefits
- Supportive team environment that values input.
- Opportunities for personal and professional growth.
- Dynamic work environment with varied daily tasks.
REV Federal Credit Union
REV Federal Credit Union has been proudly serving the financial needs of its members since 1955. As a not-for-profit financial institution, REV is an active community partner that offers innovative banking solutions designed to enhance your financial well-being.
Summerville, SC