Member Care & Growth Manager (Chicago, IL)
$55000-$65000/y
Enara Healtha day ago
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HybridFull-timeMid
Summary
Enara Health is seeking a Member Care & Growth Manager to join their team in Chicago, IL. The role involves growing, engaging, and advocating for patients joining the Enara program, overseeing member onboarding, care, and education at partner clinics.
About the Role
As a Membership Care and Growth Manager, you will be responsible for onboarding and educating prospective patients, performing non-invasive diagnostic procedures, contacting patients for follow-up visits, and organizing community events. You will also manage Enara's workflow onsite, collaborate with internal teams, and serve as the primary point of contact for member issue resolution.
About You
Required:
- Minimum of 1 year related work experience in healthcare.
- Minimum of 2-4 years of experience in sales, healthcare/health plan sales, outside sales, marketing, grassroots community engagement, or member/patient outreach.
- Demonstrated ability to manage multiple projects within specified timelines and quality standards.
- Working proficiency in Google suite (specifically Documents/Sheets/Forms in the Drive).
- Exceptional written, verbal and communication skills.
- Strong sense of, and commitment to, customer experience.
- Strong proficiency and experience with medical technology including EMR and mobile apps.
Preferred:
- You are a mission driven, results oriented and want to make a difference in the lives of the population we serve.
- Passionate about obesity medicine, nutrition, fitness, behavioral health.
Benefits
- Hybrid work environment (both remote and in-clinic).
- Opportunity to work in a mission-driven organization focused on obesity treatment.
Enara Health
Enara is building a platform and network to scale medical obesity treatment. Our platform allows medical groups and health partners to launch insurance-covered obesity programs with a multi-disciplinary network of caring medical providers and coaches.
Chicago, IL