Firefly HealthHighlight
Summary
About the Role
About You
- Minimum of 2 years of experience in health plans, benefits, claims management, or customer service.
- Strong fluency in health insurance terminology and ability to explain these clearly.
- Proficiency with Google Workspace, CRM/ticketing systems, claims portals, and internal knowledge bases.
- Excellent communication skills, both written and verbal.
- Experience with third-party administrators (TPAs) or in claims adjudication workflows.
- Experience using Looker or similar analytics tools.
- Prior exposure to early-stage or rapidly scaling healthcare organizations.
- Interest in optimizing processes and contributing to operational improvements.
Benefits
- Health insurance
- 401k
- Bonus
By eliminating barriers between primary care, specialty care, and plan coverage, Firefly creates a frictionless, virtual-first experience unrivaled in the healthcare industry. -- SCAM ALERT -- Firefly Health has been alerted to a recruiting scam using our brand name. Scammers are using the names and photos of our management team to scam individuals who believe they are applying to open roles at Firefly Health. These scams can be very convincing. The fraudsters often request recipients to provide personal information and to make payments as part of their fake recruiting process. They may also offer fraudulent employment opportunities to applicants and often ask for sensitive personal and financial information, including requiring candidates to arrange travel for face-to-face interviews with a certain travel agency. Firefly will never ask an applicant to send us money. We will also never offer an applicant a job without a verbal interview. To report a recruiting scam, visit the FTC website at https://www.consumer.ftc.gov/articles/0243-job-scams