Member Relationship Assistant Manager (onsite in Worcester, MA)
$26.14/h-$32.67/h
2 days ago
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OnsiteFull-timeMid
Summary
All One Credit Union is seeking a Member Relationship Assistant Manager to join their team onsite in Worcester, MA. The role involves supervising daily branch activities, providing exceptional member service, and meeting financial needs.
About the Role
As a Member Relationship Assistant Manager, you will supervise and organize the daily activities of the branch, coach and mentor staff, greet members, identify financial needs, achieve service and sales goals, and ensure compliance with credit union policies. You will also handle member requests, participate in operational tasks, and maintain knowledge of credit union products and services.
About You
Required:
- Associate’s Degree or equivalent.
- At least three to five years of banking experience with strong knowledge of banking products, services, and operations.
- One year of supervisory experience with proven ability to coach a team.
- Excellent interpersonal, communication, and organizational skills.
- Proficient in Microsoft Outlook, Word, and Excel.
- Registered with NMLS.
Preferred:
- Proven ability to engage members in conversation to optimize sales opportunities.
- Great problem solver and proactive in solving member issues.
Benefits
- Comprehensive, affordable, and competitive benefits package.
- Rich 401K plan offering 100% of the first 5% 401K Match contribution and 3% 401K Safe Harbor contribution.
All One Credit Union
All One Credit Union, formerly known as Leominster Credit Union, is headquartered in Leominster, MA, and offers deposit and lending products to meet all your personal and business financial service needs. AOCU has a network of branches and ATMs, as well as telephone and online banking channels. Our seven branches are located in Leominster (2), Clinton, Holden, Sterling, and Worcester(2). AOCU is committed to providing quality products and services to our members. We take advantage of the latest technology and innovation for member ease and convenience. We are committed to delivering these services in a professional, courteous and prompt manner. We are All One. To make an appointment: visit: https://all-onecu.com/schedule-an-appointment
Worcester, MA