Member Representative I - Cedar Rapids, IA
AAA-The Auto Club GroupHighlight
Summary
About the Role
About You
- High School Diploma or equivalent.
- Experience working in a customer-focused environment.
- Proficiency in Microsoft Office applications.
- Ability to multi-task and prioritize tasks effectively.
- Strong communication skills, both verbal and written.
- Basic mathematical skills for monetary transactions.
- Ability to work effectively in a team environment.
- Experience in a high-volume, fast-paced customer service environment.
Benefits
- Competitive hourly rate ($19.12 - $21.50) with potential sales incentives.
- Corporate Incentive Plan Bonus based on performance.
- 3-5% yearly merit raises based on individual performance.
- Comprehensive benefits package including medical, dental, and vision coverage.
- 401k match up to 6%.
- Paid Time Off (PTO) and company-paid holidays.
- Complimentary AAA Membership.
- Professional certification reimbursement and development opportunities.
- Paid volunteer day annually.
- Paid parental leave and adoption assistance.
- Tuition reimbursement.
AAA - The Auto Club Group (ACG) is the second largest AAA club in North America, serving more than 13+ million members across 14 U.S. states, the province of Quebec, Puerto Rico, and the U.S. Virgin Islands. For over 100 years, AAA has provided safety, security, and peace of mind. ACG advances AAA’s mission by providing a full suite of products and services to millions of AAA Members, from roadside assistance to insurance to travel support. We pride ourselves on always being there when you need us, delivering the highest level of customer service and value to each and every member. We seek to be a trusted ally—on the road and throughout life’s journey. AAA - The Auto Club Group belongs to the national AAA Federation, which is committed to improving the lives of our combined 60 million members across North America.