Member Service Center Representative
$18/h-$18/h
Michigan First Credit Uniona day ago
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OnsiteFull-timeEntry
Summary
Michigan First Credit Union is seeking a Member Service Center Representative to join their team in Lathrup Village, MI. The role involves delivering exceptional service to credit union members in a 24-hour call center environment.
About the Role
As a Member Service Center Representative, you will be responsible for providing stellar service to credit union members, serving as a voice for the brand, and offering solutions to various inquiries. You will need to follow through on promises and ensure all details are covered to enhance member satisfaction.
About You
Required:
- Outgoing and personable with a genuine love for helping people.
- Previous retail or customer service experience.
- Strong computer skills for typing, searching, and performing transactions quickly.
- High school diploma or GED.
Preferred:
- Experience in a call center or financial institution.
- An Associate's degree in business or a related field.
Benefits
- Very competitive pay starting at $18.00+/hour based on experience.
- Low-cost medical, dental, and vision benefit options.
- Employer-paid life and disability insurance.
- 401(k) with 100% match up to 5% deferral.
- Tuition reimbursement for both Undergraduate and Graduate degree programs.
- Access to a complimentary concierge service.
- Free fitness center at headquarters.
- Wellness initiatives and events throughout the year.
- Loan discounts for certain secured and unsecured loans and mortgages.
- Opportunities for pay increases, incentives, and profit-sharing based on performance.
Michigan First Credit Union
With over $1.4 billion in assets, Michigan First has represented financial stability to its members since 1926, and now serves over 165,000 area residents and businesses. The credit union continues growing strong by providing the best in financial products and services to its valued members! Our Field of membership includes anyone who lives, works, or worships in the state of Michigan.
Lathrup Village, MI