Member Service Representative - North Royalton YMCA
YMCA of Greater Cleveland2 days ago
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OnsitePart-timeEntry
Summary
YMCA of Greater Cleveland is seeking a Member Service Representative to join their team in North Royalton, OH. The role involves promoting member satisfaction, handling membership sales, and providing administrative support.
About the Role
As a Member Service Representative, you will be responsible for conducting interactions with members and staff, processing payments, maintaining records, and ensuring a clean and professional front desk environment. Your daily tasks will include data entry for new members, managing member resources, and greeting visitors according to YMCA guidelines.
About You
Required:
- At least 16 years of age.
- Strong customer service skills.
- Cash management experience.
- Organized and able to follow directions.
- Friendly, outgoing personality.
- Comfortable working in a membership driven environment.
- Ability to perform multiple tasks in diverse situations successfully.
- Computer and keyboarding experience.
- Strong communication skills and phone etiquette.
Benefits
- A free membership to your local YMCA and discount to YMCA programs including childcare.
- Additional employee discounts at many places in and around town.
- Comprehensive Benefits Plan including Health, Dental, Vision, Employee Assistance Plan, Retirement 8% paid by the YMCA of Greater Cleveland and paid vacation.
YMCA of Greater Cleveland
The YMCA of Greater Cleveland is the premier social service agency in Northeast Ohio. Serving over 86,000 members in six counties, the Y's mission is to put Christian principles into practice through programs that built a healthy spirit, mind and body for all. The Y's areas of focus are youth development, healthy living, and social responsibility.
North Royalton, OH