Member Services Coordinator
$16/h-$18/h
3 days ago
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OnsiteFull-timeEntry
Summary
Valley of the Sun J is seeking a Member Services Coordinator to join their team in Scottsdale, AZ. The role involves being the first point of contact for members, ensuring exceptional service and support.
About the Role
As a Member Services Coordinator, you will greet members and guests, respond to inquiries about membership benefits, provide facility tours, assist with onboarding new members, and address member questions and concerns. You will also promote membership opportunities, meet sales goals, track leads, and maintain member records while supporting membership events and collaborating with other departments.
About You
Required:
- 1–3 years of customer service, hospitality, or sales experience (non-profit or community center experience preferred).
- Strong interpersonal and communication skills, both verbal and written.
- Ability to work independently and as part of a collaborative team.
- Proficiency in Microsoft Office Suite and CRM systems (Salesforce a plus).
- Detail-oriented with strong organizational skills.
- Availability of working evenings and weekends as required.
Preferred:
- Customer-Focused Mindset
- Relationship-Building Skills
- Positive and Professional Demeanor
- Problem-Solving Ability
- Team Collaboration
Benefits
- $16-$18/Hour DOE plus $10 commission on every sale you tour and close.
- Free JCC membership and access to fitness facilities and programs.
- Opportunities for professional development and growth.
Valley of the Sun J
The Valley of the Sun J builds connections to the community in a setting that enriches physical, mental, and spiritual growth. Part of the Ina Levine Jewish Community Campus since it opened in 2002, The J and Campus remain dedicated to the well-being of people of all ages and faiths, and maintains the highest standards for facilities and programming through classes, services, and events that meet the needs of the greater community. Everyone welcome! valleyofthesunj.org 12701 N Scottsdale Rd, Scottsdale, Arizona, United States.
Scottsdale, AZ