Member Services Coordinator
CCMCa day ago
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OnsiteFull-timeEntry
Summary
CCMC is seeking a Member Services Coordinator to join their team in Wylie, TX. The role involves providing office assistance, membership support, and clerical administration for a master-planned community.
About the Role
As a Member Services Coordinator, you will be responsible for greeting and assisting guests, answering phones, directing calls, and maintaining office equipment. You will draft and proofread association documents, assist with resident-hosted events, update the association's website, and perform various administrative duties to support the site management team.
About You
Required:
- Customer service experience, knowledge of homeowner association operations preferred.
- Excellent telephone manner, with a commitment to the highest customer service possible.
- Ability to communicate effectively.
- Strong sense of organization and attention to detail.
- Intermediate knowledge of Microsoft Office programs including Outlook, Word, and Excel.
- Valid driver's license in the state of employment.
- Flexibility to work after-hours and weekends at community events as needed.
- Must pass a pre-employment drug screen and background check.
Benefits
- Comprehensive benefits package including medical, dental, and vision.
- Wellness program.
- Flexible Spending Accounts.
- Company-matching 401k contributions.
- Paid time off for vacation, holidays, medical, and volunteering.
- Paid parental leave.
- Training and educational assistance.
- Support programs, including Employee Assistance Program and Calm Health.
- Optional benefits including short- and long-term disability, life insurance, and pet insurance.
CCMC
CCMC is in the business of transforming the way people experience life in community associations. We specialize in large-scale onsite community management. With an emphasis on human connectivity and neighborhood engagement, we build community by bringing people together in the neighborhoods where they live and in the offices where we work. Simply put, we create experiences that connect people.
Wylie, TX