Member Services Representative
3 days ago
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OnsiteFull-timeEntry
Summary
BayPort Credit Union is seeking a Member Services Representative to join their team in Yorktown, VA. The role involves providing quality service to Credit Union members by acting as a liaison and assisting with account management and loan processing.
About the Role
As a Member Services Representative, you will greet and welcome members, provide information on membership eligibility and services, handle account requests, process loan applications, and identify opportunities to cross-sell products. You will communicate with members through various channels and ensure their needs are met in a professional manner.
About You
Required:
- Knowledge of general credit union operational procedures including cash handling and member services.
- Education equivalent to a four-year high school education.
- Previous teller or member service experience.
BayPort Credit Union
In 1928, 12 shipyard workers from Newport News Shipbuilding formed an organization with a specific purpose as a low-interest source of loans and a trusted place to deposit money. Today, BayPort Credit Union is rated a Superior 5-Star Credit Union by Bauer Financial, managing $2.6 billion in assets and servicing nearly 154,000 individuals and businesses with 29 branch locations across the Virginia Peninsula and Southside communities.
Yorktown, VA