MG Patient Service Spec
a day ago
Highlight
OnsiteFull-timeEntry
Summary
Brown University Health is seeking a MG Patient Service Specialist to join their administration team in North Dartmouth, MA. The role involves completing daily front-end tasks to ensure smooth operations and providing high-level customer service to patients.
About the Role
As a Patient Service Specialist, you will be responsible for answering and routing calls, documenting patient information in the EMR, scheduling appointments, verifying insurance information, collecting co-pays, and ensuring compliance with HIPAA policies. You will also perform outreach for patient care and assist with administrative supply needs.
About You
Required:
- High School Diploma or equivalent required.
- One to three years as a medical secretary preferred.
- Excellent communication and interpersonal skills required.
- Commitment to outstanding customer support is essential.
Preferred:
- Experience with EMR is strongly preferred (Athena/EPIC).
- Experience with Microsoft Office Word, Excel, and Outlook preferred.
Brown University Health
North Dartmouth, MA