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Job Analysis:
The Microsoft D365 ERP Technical Architect role at PwC is designed for an experienced professional who can bridge complex technical expertise in Microsoft Dynamics 365 with strong leadership and client management capabilities. Fundamentally, this role exists to deliver tailored, high-quality ERP and CRM solutions to clients, helping them transform their technology landscape across multiple business functions. The responsibilities go beyond just technical design and implementation; they include leading cross-functional teams (developers, functional consultants, testers, PMO), managing client relationships, coaching and developing team members, and ensuring solutions align precisely with business objectives. The extensive travel requirement (up to 80%) indicates a need for adaptability and strong interpersonal skills to work directly with clients in diverse environments. Success here means not just delivering technical solutions, but doing so in a way that drives meaningful business outcomes, fosters client trust, and cultivates a high-performing, collaborative team. The role demands proficiency in Dynamics 365 modules—especially F&O and CRM—and familiarity with business process integration and data flows, as well as the aptitude to lead technical design sessions that translate complex requirements into effective solutions. Professionals must be comfortable navigating ambiguity, managing multiple stakeholder viewpoints, and resolving conflicts. They are also expected to use data insights to shape decisions and have a strong ethical grounding as per PwC standards. A deep understanding of enterprise ERP/CRM ecosystems and the ability to manage both technical and strategic conversations are critical.
Company Analysis:
PwC is a global professional services powerhouse operating at the intersection of strategy and technology, focused on building trust in society and solving complex business problems. As a market leader with a broad international footprint, PwC emphasizes quality, leadership development, and values-driven work culture, which permeates to every role. The company’s commitment to its PwC Professional framework signals a structured yet growth-oriented environment where continuous skills development and coaching are prioritized. This culture fosters an atmosphere where delivery excellence and ethical conduct are non-negotiable. Within PwC, the Microsoft D365 ERP Technical Architect position is clearly positioned as a key player in the technology consulting practice, supporting the firm's advisory growth in digital transformation and ERP solutions. The candidate for this role will likely have significant visibility into client accounts and engagement workstreams and the opportunity to influence both technical delivery and strategic client advisories. Given PwC’s stature and reputation, there is an implicit expectation that individuals must not only excel technically but embody leadership qualities and agility to thrive in fast-paced, often complex global engagements. The role also aligns with PwC's strategic priorities to deepen digital transformation capabilities and enhance integration of Microsoft technologies, reflecting the broader market transition to cloud-based and data-driven enterprise solutions. Working here means navigating a blend of client demands, innovation, and internal collaboration with a pulse on global trends impacting clients and the market.