Mid-Market (Corporate) Account Manager
ServiceTrade2 days ago
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OnsiteFull-timeMid
Summary
ServiceTrade is seeking a Mid-Market (Corporate) Account Manager to join their team in Durham, NC. The role involves managing high-end customer accounts, ensuring retention, and expanding customer investment in ServiceTrade's applications and services.
About the Role
As a Mid-Market (Corporate) Account Manager, you will be responsible for engaging with key customer executives, conducting business reviews, and driving the adoption of ServiceTrade applications. You will identify risk accounts, assist customers with issues, and create opportunities for upselling and renewing contracts. This role requires collaboration with various departments to ensure customer satisfaction and success.
About You
Required:
- B.A. or B.S. degree with 4+ years of Account Management or B2B sales experience.
- Expertise in SaaS solutions.
- Demonstrated history of success in obtaining and hitting sales/revenue quotas.
- Possess corporate level presentation/reporting abilities.
- Relationship development skills at all levels within a client organization.
- Highly organized with the ability to prioritize activity in a fast-paced environment.
- Professional oral, written, presentation, and interpersonal communication skills.
Preferred:
- Proficiency with Google Apps, Salesforce.com, Gong.io, Zoom or Google Meet.
- Some travel experience and ability preferred (<15%).
Benefits
- Medical through Cigna, PPO and HDHP options, including a Health Savings Account with company contributions.
- Dental and Vision through Unum.
- Flexible Spending Account and Dependant Care Account.
- Company-paid Life insurance, STD and LTD.
- Voluntary benefits including Supplemental Life Insurance, Critical Illness, Accident and Pet Insurance.
- 401(k) with up to 3% employer match and NO vesting period.
- Flexible PTO policy.
- 10 company holidays.
- Parental Leave.
- Paid Time Off for Volunteering.
- Employee Reimbursement Program for well-being, technology, and/or professional development.
ServiceTrade
ServiceTrade is the software platform that helps commercial HVAC, mechanical, and fire contractors grow their profits. During a persistent skilled labor shortage, contractors use ServiceTrade to control the costly chaos of on-demand work and effectively deliver contract commitments. ServiceTrade streamlines service and project operations to reduce administrative costs, optimizes field performance to increase revenue per technician, and boosts sales and client retention to grow margins. Over 1,300 commercial contractors trust ServiceTrade’s 11+ years of experience to help them manage over 13 million assets and invoice over $7.5 billion in revenue annually.
Durham, NC