Mobile Associate - Retail Sales
$17.5/h-$20/h
18 days ago
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OnsitePart-timeEntry
Summary
T-Mobile is seeking a Mobile Associate - Retail Sales to join their retail team in Beckley, WV. This role involves serving as a brand ambassador, engaging customers, and building relationships to promote T-Mobile's products and services.
About the Role
As a Mobile Associate, you will work as part of a Retail Team of Experts to bring the T-Mobile brand to life by providing world-class customer service, helping customers continue their shopping journey, demonstrating the latest technology, recommending personalized device and service solutions, using digital tools to showcase network coverage and plans, completing training, learning about wireless innovations, collaborating with colleagues across channels, identifying small business leads, and supporting team initiatives to create an inclusive environment.
About You
Required:
- High School Diploma or GED.
- At least 6 months of customer service and/or sales experience, preferably in a retail environment.
- Passionate customer advocate with the desire to be authentic and engaging.
- Competitive drive and proven ability to succeed in a fast-paced sales environment.
- Willingness to work alongside peers and store leaders, learning and sharing ideas while serving customers and resolving issues.
- Effective at balancing customer needs and performance goals.
- At least 18 years of age.
- Legally authorized to work in the United States.
Benefits
- Competitive base salary with hourly training pay and eligibility for annual incentives.
- Annual stock grant and employee stock purchase plan.
- 401(k) retirement plan.
- Access to free, year-round money coaches.
- Medical, dental, and vision insurance.
- Flexible spending account.
- Paid time off and up to 12 paid holidays annually.
- Paid parental and family leave.
- Family building benefits and childcare subsidy.
- Back-up care and enhanced family support.
- Tuition assistance and college coaching.
- Short- and long-term disability coverage.
- Voluntary accident, life, disability, and long-term care insurance.
- Mobile service and home internet discounts.
- Pet insurance.
- Access to commuter and transit programs.
T-Mobile US, Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile and Metro by T-Mobile. For more information, please visit: https://www.t-mobile.com.
Beckley, WV