About the Role

As a Mobile Device Administrator, you will be responsible for providing level 1 and level 2 support for mobile devices, serving as a bridge between the HelpDesk and IT teams. Your duties will include troubleshooting hardware and software issues, developing documentation and procedures for problem resolution, and evaluating new technologies. You will also coordinate with vendors to resolve incidents and contribute to the knowledge base.

About You

Required:

Minimum of an Associate Degree in Computer Science or a related field.
At least three years of relevant work-related experience or equivalent training.
Technical troubleshooting and hands-on experience with iOS and Android devices.

Preferred:

Experience with supported operating systems and at least one mobile device management application.
Familiarity with Microsoft Office product suite, Citrix Infrastructure, Exchange ActiveSync, and Microsoft's Active Directory.
Valid driver's license.

► ABOUT KIDSPEACE KidsPeace is a private charity dedicated to serving the behavioral and mental health needs of children, families and communities. Founded in 1882, KidsPeace provides a unique psychiatric hospital; a comprehensive range of residential treatment programs; accredited educational services; and a variety of foster care and community-based treatment programs to help people in need overcome challenges and transform their lives. KidsPeace provides emotional and physical health care and educational services in an atmosphere of teamwork, compassion and creativity. KidsPeace offers services in Georgia, Indiana, Maine, Maryland, New York, North Carolina, Pennsylvania, and Virginia. ► FOLLOW US: Instagram: https://www.instagram.com/kidspeacepa/ Twitter: https://twitter.com/KidsPeace Facebook: https://www.facebook.com/KidsPeace.org/ KidsPeace Website: https://www.kidspeace.org KidsPeace Foster Care Website: http://fostercare.com

Mobile Device Administrator

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Summary

About the Role

About You