Motor Vehicle Representative 1, G-9 (NY HELPS)
$42641/y-$52413/y
2 days ago
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OnsiteFull-timeEntry
Summary
New York State Department of Motor Vehicles is seeking a Motor Vehicle Representative 1, G-9 (NY HELPS) to join their team in Albany, NY. The role involves providing customer service to the public regarding licenses, registrations, and related agency programs.
About the Role
As a Motor Vehicle Representative 1, you will be responsible for substantial in-person or telephone contact with the public, processing customer payments, and using various office equipment. You will need to handle calls from a complex telephonic system and maintain a calm demeanor in stressful situations.
About You
Required:
- Graduated from high school or have earned a high school equivalency diploma.
- One year of experience in a customer service role with substantial public interaction or 30 college semester credit hours.
Benefits
- Paid Leave
- Paid Holidays
- Pension
- Health Insurance
- Dental & Vision Coverage
- Flex Spending
- Voluntary 457B Retirement Saving Program
- Health Care Spending Account
- Tuition Assistance Programs
- Public Service Loan Forgiveness Program
- Transportation Savings Program
- Employee Assistance Programs
The New York State Department of Motor Vehicles issues secure identity documents, delivers essential motor vehicle and driver related services, and administers motor vehicle laws enacted to promote safety and protect consumers.
Albany, NY