Motor Vehicle Representative 1, Spanish Language G-9 (NY HELPS)
$42641/y-$52413/y
3 days ago
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OnsiteFull-timeEntry
Summary
New York State Department of Motor Vehicles is seeking a Motor Vehicle Representative 1, Spanish Language G-9 to join their team in Albany, NY. The role involves providing customer service and information regarding licenses, registrations, and related agency programs.
About the Role
As a Motor Vehicle Representative 1, you will be responsible for substantial in-person or telephone contact with the public, processing customer payments, and using various office equipment. You will need to handle calls in a calm and courteous manner, even in stressful situations, and effectively use a computer with multiple applications running simultaneously.
About You
Required:
- High school diploma or equivalency and one year of customer service experience or 30 college semester credit hours.
- Ability to pass the Civil Service Language proficiency exam.
Preferred:
- Experience in a call center environment.
- Bilingual proficiency in Spanish.
Benefits
- Paid Leave
- Paid Holidays
- Pension
- Health Insurance
- Dental & Vision Coverage
- Flex Spending
- Voluntary 457B Retirement Saving Program
- Health Care Spending Account
- Tuition Assistance Programs
- Public Service Loan Forgiveness Program
- Transportation Savings Program
- Employee Assistance Programs
The New York State Department of Motor Vehicles issues secure identity documents, delivers essential motor vehicle and driver related services, and administers motor vehicle laws enacted to promote safety and protect consumers.
Albany, NY