National Client Services Representative
$20/h-$25/h
a day ago
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OnsiteFull-timeEntry
Summary
Paladin Technologies is seeking a National Client Services Representative to join their team in Minneapolis, MN. The role involves managing client tickets for service or repair, coordinating projects, and ensuring effective communication with clients and technicians.
About the Role
As a National Client Services Representative, you will be responsible for managing the lifecycle of client service tickets, including creating and responding to service work orders, scheduling technicians, ordering parts, and ensuring timely updates on service calls. You will also handle client communication, coordinate with internal teams, and ensure compliance with company procedures.
About You
Required:
- High School Diploma or GED
- 1 year of experience with general administrative duties in an office environment
Preferred:
- 1 year of experience in customer service
- Basic accounting and accounts receivable knowledge
- Proficiency with Microsoft Office and computerized business systems as demonstrated by a minimum of 1 year of experience
Benefits
- Medical, dental, and vision coverage for employees and their families
- Company provided basic life insurance and AD&D
- Short-term disability and voluntary insurance options
- 401(k) plan enrollment
- Paid time off (PTO), sick leave, and 7 paid holidays
Paladin Technologies
With decades of experience and offices coast to coast, Paladin Technologies has emerged as the premier complex systems integrator in North America. Paladin Technologies’ teams can design and deploy sophisticated integrated systems technology and infrastructure for you on a national scale, while providing local support.
Minneapolis, MN