Network and IT Support Engineer
LynkHighlight
Summary
About the Role
About You
- 2-4 years of experience providing end user technical support.
- Hands-on experience with Windows 10 and Mac OSX operating systems.
- Experience managing users and groups with Active Directory and Office 365.
- Experience using MDMs like ManageEngine or Intune.
- Advanced knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint).
- Fundamental understanding of TCP/IP, DHCP, DNS, and wireless technologies.
- Demonstrated ability to troubleshoot and solve problems logically.
- Self-motivated and able to work with limited supervision.
- Excellent customer service and communication skills.
- Exposure to Windows Server 2012/2016.
- CompTIA A+ certificate or equivalent experience.
- Exposure to Cisco and/or Ubiquiti Networks.
- Familiarity with AWS.
- Experience with PowerShell and scripting.
- Desire to branch out in related fields (security, AWS, development).
- Previous startup experience.
Lynk is a patented, proven, and commercially licensed satellite-direct-to-standard-mobile-phone system. Today, Lynk allows commercial subscribers to send and receive text messages to and from space, via standard unmodified mobile devices. Lynk’s service has been demonstrated in over 25 countries and is currently being deployed commercially, based on 36 MNO commercial service contracts covering approximately 50 countries. Lynk is currently providing cell broadcast (emergency) alerts and two-way SMS messaging and plans to launch voice and mobile broadband services in the future. By partnering with Lynk via a simple roaming agreement, a mobile network operator opens the door to new revenue in untapped markets, gives subscribers peace of mind with ubiquitous connectivity, and provides a potential pathway to economic prosperity for billions. For more information, visit www.lynk.world.