Search for Network Data Analyst roles that are 100% remote in the United States, require 3+ years of experience, and involve monitoring VoIP/SIP traffic and network performance analysis.

Okay, I've searched for Network Data Analyst roles that are fully remote in the United States, require 3+ years of experience, and involve monitoring VoIP/SIP traffic and analyzing network performance. I have found 72 positions for you.

Network Data Analyst

United States

3 years + Experience

VoIP

network performance analysis

Can you help me to analyze the job description and company culture?

Sure. Here's the analysis:

Job Analysis:

The role of the Network Data Analyst at ClearCaptions is fundamentally rooted in ensuring the reliability and quality of communication services for seniors. The primary responsibility is to monitor and analyze network performance metrics, specifically focusing on VoIP/SIP traffic to detect and resolve anomalies that could impact service delivery. This requires not only technical skills in data visualization tools and network monitoring platforms but also a deep understanding of telecom infrastructure and network behaviors. Candidates must navigate complex datasets to identify patterns and devise solutions that enhance service efficiency. Success in this role looks like timely issue detection and resolution, insightful trend analysis that informs operational improvements, and effective communication of findings to both technical teams and leadership, ensuring ongoing service enhancements and optimized customer experiences. The analyst will likely face challenges associated with ambiguity in data trends, the need for proactive problem-solving, and the necessity of cross-departmental collaboration to implement solutions, all while maintaining a customer-centric approach that aligns with ClearCaptions' commitment to quality service delivery.

Company Analysis:

ClearCaptions operates within the telecommunications sector with a mission dedicated to empowering seniors and individuals with hearing loss to maintain meaningful connections. Positioned as a provider of innovative captioning services, the company stands out in a niche market focused on accessibility and communication enhancements. This positioning not only drives the necessity for roles like the Network Data Analyst but also underscores a culture that values integrity, collaboration, and innovation. In terms of company culture, ClearCaptions seems to emphasize a collaborative environment that encourages problem-solving and initiative among its employees, likely reflecting a fast-paced but supportive atmosphere. The Network Data Analyst will fit into a larger team structure, potentially collaborating closely with IT Operations, DevOps, and Network Engineers, hence the importance of strong communication skills. The strategic alignment of this role suggests a focus on scaling operations and enhancing service quality, critical to the company's goals of expanding its reach and improving customer experiences in a competitive landscape.

Mock up some interview questions based on the job description.

Absolutely. Here are some mock interview questions that could come up:

Tell me about a time when you had to analyze a complex network issue. What was your approach and the outcome?
Describe a situation where you worked with large datasets to identify trends. What tools did you use and what insights did you uncover?
Can you provide an example of how you successfully improved network performance based on your analysis?
How do you prioritize multiple network incidents or issues that arise simultaneously?
How would you use a tool like Power BI to present network performance data to non-technical stakeholders?
What steps would you take to investigate a spike in dropped call rates on a VoIP network?
Imagine you detect an unusual pattern in network latency. How would you go about identifying the root cause of this issue?
Suppose a customer reports frequent call connection failures. What process would you follow to investigate and resolve this complaint?
Why are you interested in working at ClearCaptions specifically, and how does our mission resonate with you?
How do you think your previous experiences align with the values of integrity, accountability, and collaboration that ClearCaptions emphasizes?
What questions do you have about the current challenges faced by the IT team at ClearCaptions?
Can you describe your experience working with ITIL or ITSM frameworks and how it relates to network operations?
What strategies do you believe are essential for maintaining high standards of network security and privacy in a telecom environment?
How would you approach creating a real-time dashboard for monitoring network performance? What metrics would you prioritize?

Job Details

Overview Company

Network Data Analyst

$87k/y-$97k/y

Lensa

23 days ago

Highlight

RemoteFull-time3+ yearsMid

Summary

ClearCaptions is seeking a Network Data Analyst (100% Remote) to join their team. The role involves analyzing and optimizing network performance, identifying service-impacting trends, and proactively detecting network anomalies.

About the Role

As a Network Data Analyst, you will monitor network traffic, VoIP/SIP signaling, latency, jitter, and packet loss to ensure service reliability. You will analyze call platform data, dropped call rates, and network congestion trends to improve service quality. Utilizing tools like Datadog, Wireshark, Splunk, and Power BI, you will identify network inefficiencies and recommend optimizations. Your responsibilities include investigating historical network incidents, compiling post-incident RCA reports, and working with IT Operations, DevOps, and Network Engineers to troubleshoot issues. You will also develop real-time dashboards and present findings to senior leadership.

About You

Required:

3+ years of experience in network analysis, data analytics, or IT performance monitoring.
Strong ability to analyze large datasets and provide actionable insights.
Experience with SQL, Excel, Power BI, Tableau, or other data visualization tools.
Ability to interpret network performance data, VoIP call logs, and SIP signaling reports.
Excellent verbal and written communication skills.
Self-starter with strong organizational and time management skills.

Preferred:

Experience with Datadog, Wireshark, Splunk, Grafana, or other network monitoring tools.
Knowledge of VoIP, SIP trunking, and telecom infrastructure.
Familiarity with ITIL, ITSM, or incident management frameworks.
Experience working with telecom carriers, VoIP providers, or network engineering teams.

Benefits

$87k–$97k/yr with consideration to experience and geographical location.
Generous benefits program available at clearcaptions.com/careers.

Lensa

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United States