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Job Analysis:
This Network Engineer role at Epic is fundamentally about designing, building, and maintaining a highly complex, multi-tenant enterprise hosting infrastructure that supports critical healthcare systems nationwide. The job isn't just about managing network hardware and connectivity; it's about ensuring the confidentiality, integrity, and availability of systems that thousands of patients and healthcare providers depend on daily. Candidates will be challenged to navigate sophisticated infrastructure involving network security, cloud, virtualization, and DevOps practices within a fast-evolving landscape. Success in this position requires technical depth combined with adaptability to either dive into hands-on infrastructure engineering or develop Infrastructure as Code solutions. Collaboration across teams is implied, as the role demands adherence to strict security policies and the ability to escalate incidents promptly. The mix of various experience levels shows a flexible, growth-oriented environment where foundational skills in computer science and IT blend with practical on-the-job learning. Candidates should expect to face tasks requiring high accountability, attention to detail, and proactive problem solving in a mission-critical context. Within the first 6–12 months, success likely means mastering core infrastructure systems, demonstrating sound judgment in security matters, and contributing to reliable, scalable hosting solutions aligned with healthcare compliance and company policies.
Company Analysis:
Epic occupies a unique position as an influential player in the healthcare IT space, committed to building software that directly impacts global health outcomes. Unlike traditional tech firms, Epic combines cutting-edge technology with societal mission-driven work, elevating the role of every engineer beyond code to purposeful impact. The company’s location in Madison, WI—a fast-growing tech hub—and its thoughtfully designed campus reflect its commitment to employee well-being, creativity, and sustained development. This signals a culture that values innovation balanced with support and inclusivity. Epic’s emphasis on diversity, equity, and inclusion suggests a respectful, open work environment where collaborative problem solving and diverse perspectives fuel product quality. The Hosting team role fits within a larger infrastructure ecosystem entrusted with sensitive healthcare data and uptime, positioning this engineer as a crucial actor enabling Epic’s strategic goal of delivering secure, world-class health IT solutions. While the company offers robust development paths and values longevity (e.g., sabbaticals, stock grants), this role expects disciplined adherence to policies and strong security awareness, highlighting a culture of responsibility and continuous improvement to uphold healthcare’s high stakes. Candidates must resonate with both the technical rigor and the broader mission of advancing healthcare through technology.