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Job Analysis:
The primary purpose of the Network Infrastructure Engineer role at TE Connectivity involves the operational support and management of the company’s extensive global network infrastructure. This role is vital for ensuring seamless connectivity across over 400 locations worldwide, which directly impacts the company’s ability to deliver its diverse technology solutions in a reliable manner. The key responsibilities encompass troubleshooting and maintaining various network technologies, including Cisco and Aruba/Hewlett Packard networking devices, while also managing incidents and support tickets through ServiceNow. Beyond technical expertise, success in this position will hinge on the candidate’s soft skills, particularly strong communication abilities that enable effective collaboration with cross-functional teams and translating complex technical information into accessible language for stakeholders. Furthermore, the role requires proactive engagement in project management and the capability to lead in high-pressure situations such as major incidents, reflecting the necessity for independence, accountability, and sound judgment. The complexities of the global network mean that decision-making will involve navigating ambiguity and managing trade-offs, particularly when prioritizing urgent issues against ongoing projects, with performance indicators related to service uptime, incident resolution times, and successful project completions within established timelines.
Company Analysis:
TE Connectivity operates at the intersection of advanced technology and connectivity solutions, holding a significant position as a global leader in this industry with extensive influence due to its $13 billion valuation and workforce of 75,000 employees. This stature implies that the Network Infrastructure Engineer will be part of a large, innovative team where the demand for reliable and secure network operations is critical for the overall success of the organization. The company appears to prioritize values such as integrity, accountability, and teamwork, suggesting that candidates should embody these traits to fit into the culture. As TE Connectivity promotes a collaborative environment, the engineer will probably work closely with various teams, enhancing the importance of interpersonal skills alongside technical proficiency. As part of the Global Information Services Solutions (GISS) team, the chosen candidate will have visibility and influence over the day-to-day functions that support the company's broader objectives, thereby positioning this role as a strategic player in enhancing productivity and connectivity on a global scale. This reflects a broader commitment to innovation and alignment with TE's mission to create a safer, connected world, suggesting that this role is essential to not only maintain operational continuity but also enable future advancements in technology and connectivity that underlie the company’s core business.