Sure! I found 37 Network Support Engineer roles in Philadelphia with a requirement of at least 10 years of network engineering experience and 5 years with Palo Alto NGFW, offering salaries between $90,000 and$130,000. Here are the details.

Sure. Here's the analysis:

Job Analysis:

The Network Support Engineer role is fundamentally about providing expert technical support and guidance in a dynamic IT environment, ensuring seamless operations and security through the implementation and management of advanced networking technologies. The primary responsibilities include maintaining Cisco hardware and configurations, managing Palo Alto Next Generation Firewalls, and supporting complex network infrastructures, which require not only technical proficiency but also the ability to document and communicate intricate details effectively. Given TCS’s consulting-led approach, a candidate must also expect to collaborate across various teams, potentially dealing with ambiguous situations and leading projects like proof-of-concept efforts that involve testing and evaluating new technologies. Success in this role will likely look like the ability to maintain high service uptime, resolve technical issues efficiently, and be viewed as a trusted resource within the IT team and with clients. The candidate should be prepared to engage in detailed technical discussions and exhibit strong problem-solving skills to anticipate and mitigate potential networking challenges before they escalate.

Company Analysis:

Tata Consultancy Services (TCS) operates as a leader in IT services and consulting within a competitive market characterized by rapid technological evolution. As a division of India’s largest multinational, TCS boasts a vast global footprint, indicating a blend of stability and innovation that defines its corporate culture. This organization emphasizes a legacy of client partnerships and long-term technological evolution, which infers a patient, strategic approach to project execution—a valuable mindset for someone in a technical support role. TCS’s commitment to innovation and excellence suggests that the company desires professionals who can keep pace with emerging technologies while maintaining robust operational practices. The role of Network Support Engineer will be situated within a team-oriented structure, likely involving collaboration with cross-functional teams. As TCS continues to evolve its service offerings, the Network Support Engineer will play a vital role in enabling the company’s mission of driving adaptive enterprises and should be prepared to contribute to both tactical and strategic discussions impacting organizational growth. Overall, this role aligns strongly with TCS’s vision of delivering scalable transformation through high-quality technical support and innovation.

Absolutely. Here are some mock interview questions that could come up:

• Describe a time when you identified a critical network issue before it became a bigger problem. What steps did you take to resolve it?
• Can you provide an example of how you effectively documented a complex networking system for compliance or audit purposes?
• What strategies do you employ to stay updated with the latest advancements in networking technologies?
• How would you communicate technical information to a non-technical stakeholder in a project?
• How do you prioritize multiple conflicting tasks when troubleshooting network outages?
• Can you walk me through your process for configuring a Palo Alto NGFW?
• What is your experience with creating systems diagrams or architectural assessments? What tools do you prefer using for this work?
• Imagine you are on-call and receive a report of network latency during peak hours. What steps would you take to investigate and resolve the issue?
• You’re given a project to implement a new wireless networking solution for a client. What initial steps would you take?
• Why do you want to join TCS, and how do you see yourself contributing to our mission?
• What about TCS’s values resonates with you personally, and how would you embody those values in your role?
• What specific qualifications or experiences do you believe make you a suitable candidate for this position?