New Patient Coordinator
2 days ago
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HybridFull-timeEntry
Summary
Dana-Farber Cancer Institute is seeking a New Patient Coordinator to join their team in Boston, MA. The role involves managing new patient scheduling and providing exceptional customer service to patients and healthcare providers.
About the Role
As a New Patient Coordinator, you will be responsible for all aspects of new patient scheduling, including answering calls, triaging issues, completing patient intake, and scheduling appointments. You will collaborate with a clinical team to ensure quality patient care and adherence to operational procedures. This position requires excellent communication skills and the ability to manage multiple tasks efficiently.
About You
Required:
- Bachelor's Degree in health administration or related field is strongly preferred.
- Up to 1 year of related health care and/or customer service experience.
Preferred:
- Ability to comprehend and implement new concepts quickly.
- Excellent communication, organizational, and customer service skills.
Benefits
- Partially remote work arrangement (3 days onsite, 2 days remote).
- Opportunity to work in a leading cancer research and patient care institute.
Dana-Farber Cancer Institute
Dana-Farber Cancer Institute is committed to providing expert, compassionate care to children and adults with cancer, while advancing the understanding, treatment, cure, and prevention of cancer and related diseases.
Boston, MA