On Site Coordinator
$41k/y-$45k/y
a day ago
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OnsiteFull-timeMid
Summary
Ascendion is seeking an On Site Coordinator to join their team in Tunkhannock, PA. The role involves monitoring systems, resolving technical problems, and ensuring customer satisfaction through effective support and maintenance.
About the Role
As an On Site Coordinator, you will be responsible for monitoring systems, detecting performance issues, and resolving technical problems using established protocols. You will engage with customers to address inquiries, conduct routine installations and configurations, and execute change management activities while adhering to incident and problem management processes. Your role will also include managing consumable inventory, assisting end users, and performing limited break-fix services for devices in the fleet.
About You
Required:
- High School Diploma or equivalent.
- 4-7 years of related work experience, preferably in maintenance or quality.
Preferred:
- Experience with Ysoft administration.
- Strong problem-solving skills and ability to work independently.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Long-term disability insurance
- Short-term disability insurance
- 5 personal days accrued each calendar year
- 10-15 days of paid vacation time
- 6 paid holidays and 1 floating holiday per calendar year
- Access to Ascendion Learning Management System
Ascendion
Ascendion is a leading provider of AI-first software engineering services. Our applied AI, software engineering, cloud, data, experience design, and talent transformation capabilities accelerate innovation for Global 2000 clients. Ascendion is headquartered in New Jersey. In addition to our remote/hybrid workforce, we have a presence in 12 countries and 40+ global offices across North America, Europe, and APAC. We are committed to building technology powered by Generative AI with an inclusive workforce, service to our communities, and a vibrant culture. For more information, please go to www.ascendion.com.
Tunkhannock, PA