On-Site Engineer - Nappanee
$70k/y-$80k/y
21 hours ago
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OnsiteFull-timeEntry
Summary
SWK Technologies, Inc. is seeking an On-Site Engineer to join their team in Nappanee, IN. The role involves providing hands-on technical support to clients, ensuring their systems operate smoothly and efficiently.
About the Role
As an On-Site Engineer, you will be the face of SWK Technologies to our clients, delivering top-tier technical support and solutions on-site. Your primary responsibilities will include troubleshooting hardware and software issues, performing installations and upgrades, and assisting clients with any technical queries they may have. You will be instrumental in ensuring customer satisfaction and fostering long-lasting relationships with our clients.
About You
Required:
- Previous experience in IT.
- Previous call center experience.
Preferred:
- Managed Service provider experience.
- Ability to build rapport with clients.
- Strong troubleshooting and critical thinking skills.
- Positive and professional demeanor.
Benefits
- Medical, Dental and Vision insurance.
- 401k Retirement Plan.
- Paid Time Off.
SWK Technologies, Inc.
Imagine a future where your business effortlessly blends modern accounting and financial systems with streamlined operations layered over a secure and scalable IT infrastructure. You’re in control, your team is empowered, and your data is always within reach. At SWK, we make your vision a reality. We’ll supercharge your accounting, ERP and business management software, delivering a secure, cloud-powered solution that frees you to focus on what you do best – running your business.
Nappanee, IN