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Job Analysis:
This role as the Operational Technology Services Leader within EY’s Digital Grid sector is fundamentally about leading and scaling the delivery of complex operational technology solutions for Power & Utilities clients. The Senior Manager is entrusted to build and mature the OT Services offering by overseeing technical implementations (spanning systems such as ADMS, OMS, SCADA, DRMS, DERMS, EMS, and GIS), managing multi-disciplinary teams, and driving business development in a rapidly evolving technology and energy landscape. Success hinges not only on deep technical expertise with major OT platforms and system implementations but also on the ability to lead transformation programs that blend consulting rigor with technical delivery. The job demands agile navigation through shifting client priorities, ambiguous environments, and organizational dynamics—requiring emotional intelligence, strategic foresight, and strong interpersonal communication to build trusted client relationships and thriving teams. Performance in this role will be measured by the quality and timeliness of OT service delivery, client satisfaction, revenue growth, and the establishment of a scalable, efficient practice. Ultimately, this role is about enabling utilities to modernize their grids in a way that is resilient, safe, and sustainable, while positioning EY as a leading advisor and service provider in this niche.
Company Analysis:
EY occupies a prestigious position as a globally recognized professional services firm, distinguished by its broad service spectrum and emphasis on innovation powered by data, AI, and advanced technologies. In the Power & Utilities sector, EY’s Digital Grid team is a forward-looking business unit focused on the intersection of energy transformation and cutting-edge OT solutions. The company’s culture values diversity, inclusion, continuous learning, and ethical integrity, creating a collaborative and high-performance environment that encourages leaders to both influence and be influenced by a global network. The role sits within a consulting practice that is client-centric and results-driven, requiring individuals to be adaptable, entrepreneurial, and committed to long-term client partnerships. For someone in this role, organizational visibility is high, especially with executive clients and internal leadership, as the position merges delivery management with business development. Strategically, this hire supports EY’s broader ambition to be a trusted advisor in energy transition efforts while growing its consulting footprint through specialized OT services, making it a pivotal growth and innovation-focused role with substantial impact both internally and externally.