Okay, I've searched for Managed Service Operations Analyst roles in Jacksonville within the fintech industry, offering full-time positions, at companies promoting diversity, and requiring a Bachelor's degree. I have found 23 positions for you.

Sure. Here's the analysis:

Job Analysis:

The Managed Service Operations Analyst position at FIS is primarily focused on optimizing daily operations within the domain of cleared derivatives and ensuring a seamless experience for clients and other stakeholders. This role requires collaborating with various parties, including derivative exchanges and internal teams, ensuring all aspects from trade execution to settlement are handled efficiently. A key responsibility is maintaining strong relationships with clients and internal teams while adhering to Standard Operating Procedures and Service Level Agreements, which underscores the significance of communication and customer engagement in the role. The analyst must not only execute operational tasks but also contribute to continuous improvement by proactively identifying areas for enhancement, which necessitates a solutions-oriented mindset. Success in this role is likely to be measured by the effective management of trade processes, client satisfaction, and adherence to risk controls, creating a compelling challenge for candidates to navigate the intricate dynamics of the financial services environment while delivering value consistently.

Company Analysis:

FIS operates within the financial technology space, portraying itself as a leader in advancing how financial transactions are executed globally. As a Fortune 500 company, it enjoys a strong market position and brand credibility, which positively influences the role's scope and potential impact. FIS's commitment to diversity and inclusivity reflects a forward-thinking culture, likely fostering an environment where innovative ideas can flourish. The company's emphasis on collaboration, continuous improvement, and client-centric service delivery suggests a fast-paced yet supportive workplace that welcomes proactive initiatives. The Managed Service Operations Analyst will fit into a larger global operations framework, working cross-functionally with various teams, which could present opportunities for visibility and impact within the organization. This role aligns strategically with FIS's aim to enhance operational efficiency and elevate client satisfaction, highlighting its importance in achieving broader business objectives. Candidates entering this position can anticipate a culture that encourages professional growth and innovation while supporting FIS’s mission to revolutionize financial technology.

Absolutely. Here are some mock interview questions that could come up:

• Tell me about a time when you had to resolve a complex problem during trade execution. What steps did you take?
• Describe an experience where you built a strong relationship with a client or stakeholder in a previous role. How did you approach this?
• Can you share a situation in which you identified a process inefficiency and how you addressed it?
• How do you prioritize tasks when you have multiple deadlines to meet in a fast-paced environment?
• What methods do you use to perform reconciliations and manage trade allocations effectively?
• How would you approach coordinating with different stakeholders during the trade lifecycle?
• What strategies would you use to ensure compliance with Standard Operating Procedures and Risk Control Frameworks?
• Imagine you are faced with a sudden trade break that needs immediate resolution. How would you handle it?
• If a client were dissatisfied with the operations process, how would you handle their concerns?
• Why are you interested in working at FIS specifically, and what do you find appealing about the financial technology industry?
• How do your personal values align with FIS’s commitment to diversity and inclusion?
• What do you hope to learn and accomplish in your first year with us?
• What questions do you have about the support structure for the Managed Service Operations Analyst role?
• Can you describe how you keep up-to-date with trends in derivatives and financial operations?