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Summary
About the Role
About You
- HS Diploma/GED
- 1-2 years' experience in customer service (healthcare setting preferred)
- Ability to multitask
- Computer literate
- Experience in a healthcare environment
- Basic Cardiac Life Support certification from the American Heart Association
Benefits
- High-quality, low-cost medical, dental, and vision insurance
- Generous PTO – up to 25 days in the first year, with scheduled earned increases
- Continuing education support and reimbursement
- 403b retirement company match & annual company contribution increase based on years of service
- Wellbeing programs including mental, physical, and financial health support
- Life insurance and reimbursement for wellbeing activities
Baystate Health is the largest healthcare organization in western Massachusetts. The care we provide plays an essential role in health of the people in our communities. Our impact is felt from the patient bedside to the classroom to the workplace and beyond. Our mission is to improve the health of the people in our communities every day, with quality and compassion. With a focus on quality, safety, value, and experience, Baystate is not only a keystone of our region – we are also a national leader in healthcare. With a workforce of nearly 13,000 team members, Baystate Health is one of western Massachusetts’ strongest economic engines. With more than 980 beds on average across our five hospitals, we are working to make healthcare accessible to people in our region. At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and employees. It means we are more than just an organization–we are a community, where you belong. You Belong At Baystate: BaystateHealthJobs.com