Operations Director (Remote)
CareFirst BlueCross BlueShieldHighlight
Summary
About the Role
About You
- Bachelor's Degree in Business Administration, Healthcare Administration, or related discipline, or 4 additional years of relevant work experience in lieu of a degree.
- 8 years of experience in health insurance, call center, claims, and/or enrollment and billing environment.
- 3 years of managerial experience in customer service, claims, and/or enrollment and billing.
- Strong analytical and problem-solving skills.
- Excellent planning, presentation, written and oral communication skills.
- Ability to effectively manage staff and promote teamwork.
Benefits
- Comprehensive benefits package including various incentive programs and 401k contribution plans.
- Eligibility for an annual bonus based on company performance.
CareFirst. It’s not just our name. It’s our promise. Over 3.5 million people trust us with their healthcare needs, and we take this responsibility seriously. Our vision for healthcare is clear. Quality care should be easy to afford, easy to use and available to everyone. And what we’re building for you is exactly what we expect for ourselves and those we love. Every day, we make a meaningful difference in the communities where we live and work. We solve real problems for the people we serve with equal parts empathy and urgency—simplifying the complex, delivering tailored solutions and stepping forward with new ideas. RECRUITMENT FRAUD NOTICE: CareFirst is aware of an increase in fraudulent job offers being made on behalf of our recruitment team. Legitimate CareFirst recruiters will always contact you from an email address ending in “@carefirst.com” and will never ask for a payment in exchange for a job opportunity or ask you to submit sensitive personal information via email, phone, or text. Independent licensee of BCBSA.